Shipping policy
Order Cancellation
Please be aware, once an order is placed, we can't cancel the order, as it begins processing
immediately, however, once your order arrives to you, you may reach out to our support team in order to start the return process. Once you return your order, we can process a refund!
Priority + Insured Shipping
If you've selected Priority + Insured shipping, you will be given the option to have your order
reshipped, or refunded if the order is lost in transit.
If you ordered using "Standard Shipping" we will reship your package if it is lost during transit.
LOST/MISSING PACKAGES
NUMINEX LTDÂ is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility for the original order that was made for you at no charge.
CUSTOMS
We are not responsible for any custom fees once the items have shipped. By purchasing our
products, you consent that one or more packages may be shipped to you and may get custom fees
when they arrive in your country.
SHIPPING TIME
Shipping time varies by location. These are our estimates:
| Â Location | *Estimated Shipping Time |
| United States | 7-20Â Business days |
| United Kingdom | 7-20Â Business days |
| Canada, Europe | 7-20Â Business days |
| Australia, New Zealand | 7-20Â Business days |
| Central & South America | 15-35 Business days |
| Asia | 7-20Â Business days |
| Africa | 15-45 Business days |
Max delivery time – 20 business days.
*This doesn’t include our 2-3 day processing time.
*All shipping times exclude clearance/customs delays
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped.